We really enjoyed the spacious family room and the excellent food options. The playground kept the kids entertained, and we appreciated being so close to the beach. We had a blast trying the jet skiing during our stay with my sister.

My kids wished there were more evening activities for families.

great service but room could use updates

The customer service was outstanding. Every staff member we interacted with, from the bar to the front desk, was warm and helpful. We particularly enjoyed the smooth check-in process and the attention to detail in the dining experience, with a great variety of food options available.

The room felt a bit basic and could use some updates.

the hotel has a really friendly animation team keeping everyone entertained. noise from the fairground was distracting.

The five pools were awesome for the kids, indoor pool available, free beach towels, and the animation team keeps everyone entertained! The slides were a huge hit with my children. They had a blast! Perfect family vibes here.

Consider using the complimentary beach chairs for added comfort during your stay, and check out the evening entertainment shows for a lively experience.

the location was quieter than my last stay in sunny beach, allowing for a truly relaxing holiday. the family room was spacious with a nice bunk bed for the kids, which they loved. every meal offered plenty of options, especially the breakfast choices like fresh pastries and organic juices.

poor service at the reception bar.

good hotel but could improve food quality

The Deluxe Family Suite was spacious and comfortable, perfect for our family with children. The pools were fantastic for kids, providing plenty of fun and entertainment. The animation team worked hard, engaging everyone with some basic yet enjoyable activities!

The food quality did not meet 4-star standards.

Good vibes and friendly staff!

Really enjoyed our stay. The animation team was super friendly and got everyone involved in activities. The snack bar by the pool was a hit, especially the fresh fruit. Just wish the drinks at the bar were a bit stronger – some mixed drinks were a letdown. All in all, we had a fun family holiday!

The weak soda and leaking toilet affected our stay at the hotel.

We had such a wonderful family stay here! The pools were perfect for my kids, and we loved the relaxing outdoor massage to unwind after a day of fun. The only downside was the gym equipment could use an upgrade, but it didn’t ruin our great time! 😊

The hotel was clean, with friendly staff and spacious areas suitable for seniors. The animation team offered light games and activities that were enjoyable yet not overwhelming, making it a pleasant atmosphere for relaxation and socialization.

Could improve entertainment for non-Bulgarian guests.

My family and I had an enjoyable stay at the Ihotel in Sunny Beach. Clean, spacious rooms made for a comfortable visit, and the night entertainment catered well to families. The animation team’s effort to keep children engaged was commendable, although some food options could have been improved.

The Double Room with Balcony was spacious, which was a plus. The bed was really comfortable and the layout was pretty nice. the room felt a bit basic and could use some updates. The air conditioning was okay but not super strong, and there was a bit of mould on the bathroom ceiling. The view from the balcony wasn’t great either, just overlooking the restaurant. So, while it had some good points, it really needs a little refurb.